Thursday, May 28, 2009

Catering

There is a saying in China, it is; food is heaven. However this can only be true if food standards are maintained at a consistently high level! Therefore food preparation and presentation standards play a vital role; after all the food we eat is critical to every person’s daily life.

Workplace catering is about providing food service that is both professional and of a consistently satisfactory standard. The catering industry has expanded over recent years and today is made up of countless catering companies and consultants offering a very wide and varied range of services.

The catering consultant is crucial because they offer valuable expertise and advice, providing catering solutions tailored to specific client requirements. They can steer a path through the catering minefield advising on appropriate catering equipment, kitchen and restaurant design giving valuable advice which ultimately saves their clients time. A catering consultancy should provide an unbiased and fair standard giving peace of mind to a client. They also help the catering contractor ensuring everybody gets the best possible service and best value from any investment made.

The catering company should have a strong enterprise culture built around a solid set of values. Culture values should include all of the following: Caring passionately about the service it provides: Being honest in delivering any promises made: Being innovative and effective: Performing the job properly and never compromising on quality in the interest of profit. And last of all but by no means least; having fun and enjoying the business!

All catering companies consist of two important elements: Good quality food and: Good quality people.

Food is of course the life force. Nutritious and delicious food is what every customer will want and expect. Good food when rich in flavour, aroma, texture and colour captures customer’s imagination exceeding expectation! This is why catering companies should be independently audited by catering consultants; consistent auditing of standards ensures best working practice which is the only way of producing the best quality of food.

Good people are crucial in a service industry. A happy, well-motivated and valued team is everything. It is the people who set the company apart from its competitors. Investing heavily in development the company should develop staff’s skills and creativity, acknowledge and reward success growing careers. Talented and motivated staff with impeccable service standards will attract the prestigious names and make each and every eating experience a memorable one.

Any business relationship is built on trust. When a catering company wins the hearts and minds of customers it is through offering a highly individual, tailored service. If people are treated with respect then they will be happy; happy customers will keep coming back for more.

Source
www.Cssolutionsltd.com